• FAQ

  • Instant Answers That We Can Help You With

    Who will be cleaning my home?

    We will assign a team of certified & trained Go Green Home Cleaning Service Professionals to clean your home. All employees are uniformed & insured and we do Background checks on all of our employee's

    Will I need a service contract?

    NO. Go Green will earn your approval and trust every time we visit your home. This is why go green does not require a service contract. We hope that you will provide us with your valued opinion of how we perform in your home.

     How is our quality guaranteed?

    Each team will thoroughly double check their work upon completion of the job. Of course, our 100% Guarantee Policy ensures your complete satisfaction.

     What are the hours of operation?

    Our usual work days are Monday through Friday 8AM-5PM. We will schedule your regular service for a specific day. Because our cleaning teams take the necessary time to clean each home to provide quality of service, we cannot guarantee the exact time we will arrive at your home, but we promise we will do our best to accommodate the time range that best fits your needs. We will always call you the day before the appointment to remind you of your cleaning service. If you need to change your schedule due to a special event, please call us 24-hours in advance.

     Will I need to be home when the professionals arrive?

    The majority of our customers are not home when the crew arrives, the team who will be cleaning are the only ones who will have access to your home.

     Is there anything that I can do before the cleaning professionals arrive?

    We appreciate all efforts made to remove clutter. We want to spend our time in your home productively.

    Who will be cleaning my home?

    A regularly assigned team of trained Go Green Home Service Professionals will clean your home. All employees are uniformed, insured, and bonded. Our Cleaning Professionals will not eat, drink, smoke or use any appliances while inside your home.

     How do I pay for services?

    Payment is due at the time of service. To make it simple and easy for you, we accept Credit cards, Debit Cards, checks and cash.

    What do I do with my pets when you are cleaning?

    We will always be friendly to your pets, won’t let them out of your home, and will work around them. However, sometimes pets don’t like strangers in their home, so we kindly ask you to secure large or aggressive pets as appropriate.

     How will the cleaning team enter my home?

    The majority of our customers provide us with a key, additionally, garage entry, security codes or making sure someone is home.

    Who provides the equipment and cleaning supplies?

    Go Green Cleaning provides all equipment and non-toxic bio degradable solutions to insure that safety of you, your family, pets and the quality of our service.